WhatsApp
Informations juridiques et clients XTAN

Conditions générales

Consultez les conditions régissant la plateforme XTAN, le site, les applications clients, réservations, abonnements et paiements. Date d’entrée en vigueur : 21 juillet 2026.

1. À propos de ces conditions

Les présentes conditions régissent l’utilisation du site XTAN, de la plateforme, des portails clients, applications et services associés fournis par XTAN LIMITED.

When a salon sells tanning sessions, products, memberships, minutes or passes, the salon may be the seller and its own terms may also apply.

2. Comptes

Vous devez fournir des informations exactes, protéger vos identifiants et empêcher tout accès non autorisé à votre compte.

3. Services

Features may include bookings, customer accounts, memberships, passes, balances, payments, POS, kiosks, reporting and XTAN’s proprietary sunbed-control system. Bed-control functionality depends on the installed and supported tanning equipment.

4. Prix et paiements

Prix, produits, factures et devises sont affichés avant paiement. Les paiements peuvent être traités par Dojo ou un autre prestataire autorisé. Le paiement n’est finalisé qu’après confirmation réussie.

5. Pass et abonnements

Passes, prepaid minutes, packages and memberships may have activation dates, expiry dates, usage rules, location restrictions and non-transferability conditions shown at purchase.

6. Remboursements et annulations

The Politique de remboursement et d’annulation forms part of these terms. Nothing here removes rights that cannot legally be excluded.

7. Utilisation acceptable

You must not access another person’s account, evade payment, manipulate balances, introduce malicious code, interfere with security or disrupt the service.

8. Responsabilité

We do not exclude liability where exclusion is unlawful. Subject to mandatory law, we are not responsible for unforeseeable losses, third-party failures outside our reasonable control or losses caused by misuse.

9. Suspension

Access may be suspended for non-payment, serious breach, security reasons, legal compliance or protection of customers and systems.

10. Droit applicable

These terms are governed by the laws of England and Wales, without removing mandatory consumer protections.

11. Contact

Email: paul@xtan.co.uk.